Shipping policy
Order Processing
Orders are usually processed within 1 to 2 business days. This timeframe is indicative only and not guaranteed. You will receive a notification once your order has shipped.
Domestic Shipping
We offer the following UK shipping options:
- Standard Shipping: 3 to 7 business days
- Express Shipping: 2 to 3 business days
Delivery dates are approximate and time is not of the essence. Shipping charges are calculated and displayed at checkout.
International Shipping
We currently do not ship internationally.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to appear.
Shipping Restrictions
We do not ship to PO Boxes, APO or FPO addresses, or to countries where restrictions apply.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at orders@safetypointuk.com within 7 days of delivery. Please note that our liability for transit damage is limited and subject to warranty terms.
Contact Us
For any enquiries relating to our policies, please contact us:
- Email: policies@safetypointuk.com
- Phone: 0121 274 8734 (Office) or 03302 234207 (24/7 Messaging)
- Address: The Courtyard, 707 Warwick Road, Solihull, B91 3DA.
- Company No. 10009784
- VAT Registration No. GB309006631